You will always disguise your emotions if you fear that they will cause someone offence, just so long as you care enough about them to justify such sensitivity. And what happens when you don't know what you feel? You don't candidly proclaim your state of uncertainty. Indeed, sometimes you announce what you think you ought to feel and such statements are often hard to retract.The pressure of modern life causes us all to see the value of efficiency. We are forever looking for ways to save time or to score several bull's eyes with one arrow. Yet there comes a point past which we know it is wrong to go. We must not cut too many corners and we certainly should not place expedience before excellence. The quest for the ideal balance occupies us all to some extent and for you, there is a particular interest in weighing convenience against quality. Sometimes, you have to be cruel to be kind.' And sometimes you don't. Surely, only the most insidious individuals would ever decide, that in order to deliver a particularly cruel blow, they could most successfully achieve this through first appearing to be kind. It is bad enough when such things happen entirely as a result of unconscious behaviour.But it becomes necessary to evaluate every action for the possibility of it having an unintended consequence.