What really impresses the hearts of people is genuine humility, integrity and a true sense of love achieved through service
Purpose of all knowledge is to convince us that we should love God. 
They were waiting for some miracle to happen so that the entire family could come out of this. Every thing has to start from home not from outside..
 It was like a vicious circle! More she would curse, more things would go bad. More bad they were, more she would curse
 This could happen only when started being kind to herself and then she could be kind to others too.